Who we are

The website hinduheritage.in and mobile applications on Android and iOS platforms, namely “The Hindu Heritage” (collectively, the “Platform”), are owned and operated by Audguide Heritage Travel Private Limited, a private company incorporated in India under the Companies Act, 2013. The Company has its registered office at:

C-127 NDMC Society, NDMC Employees CGHS Ltd,
Vikas Puri, New Delhi, West Delhi, Delhi – 110018, India.

The term “Company”, “we”, “us”, or “our” refers to Audguide Heritage Travel Private Limited, including its affiliates, associates, successors, and assigns.

The Platform aims to digitize temples and religious experiences, and provide astrological and related services (the “Services”).

1. INTRODUCTION

This Privacy Policy outlines how we collect, use, store, and protect your information when you use our Platform.

This document is published in accordance with:

  • Information Technology Act, 2000
  • IT (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021

This is an electronic record and does not require a physical or digital signature.

2. ACCEPTANCE OF TERMS

By using the Platform or Services, you:

  • Agree to this Privacy Policy
  • Consent to collection and use of your information

If you do not agree, please do not use the Platform.

3. COLLECTION OF INFORMATION

3.1 Personal Information

We may collect:

  • Name, phone number, gender
  • Photograph, date/time/place of birth
  • Any voluntarily provided information

3.2 Automatic Data

  • IP address
  • Device type and OS
  • Usage data and technical logs

3.3 Contacts Access

We may access your contacts only with your consent, and you may deny access.

3.4 Payment Information

We do NOT store:

Bank details

Card number

CVV

4. USE OF INFORMATION

We use your information to:

  • Provide and improve Services
  • Analyze usage and fix issues
  • Verify identity
  • Send updates and service alerts
  • Comply with legal obligations
  • Prevent fraud and misuse
  • Enable user connections

We may also contact users (including DND-registered users) for essential service communication as per TRAI regulations.

5. COOKIES

Cookies help us:

  • Improve user experience
  • Analyze behavior
  • Personalize content

Third-party providers may use cookies for advertising. We do not control their usage.

6. SHARING OF INFORMATION

6.1 General Sharing

We may share aggregated, non-personal data with partners.

6.2 Service Providers

We may share necessary data with trusted third parties for service delivery.

6.3 Advertising

We may share limited data with platforms like Google to display relevant ads.

6.4 Legal Compliance

We may disclose information:

  • To comply with law
  • To protect rights and safety
  • To prevent fraud or illegal activity

6.5 Referrals

If you refer someone, their contact details are used only for that purpose.

6.6 Third-Party Links

We are not responsible for privacy practices of external websites.

6.7 Log Data

We may collect:

Time/date logs

Device info

App usage data

7. SECURITY

We implement reasonable safeguards to protect your data.

However:

  • Internet transmission has inherent risks
  • Use of Platform is at your own risk

In case of a breach, we will notify you promptly.

8. DATA RETENTION

We retain data only as long as necessary for:

  • Service delivery
  • Legal compliance
  • Fraud prevention

You may request deletion via: surbhi@hinduheritage.in

9. YOUR RIGHTS

9.1 Withdraw Consent

You may withdraw consent anytime via email.

9.2 Account Deletion

You can delete your account by sending us an email at surbhi@hinduheritage.in

9.3 Data Correction

You can request corrections by sending us an email at surbhi@hinduheritage.in

10. POLICY UPDATES

We may update this policy from time to time. Changes take effect upon posting.

11. GRIEVANCE OFFICER

Name: Surbhi Gupta
Designation: CEO
Phone: +91 63614 96368
Email: surbhi@hinduheritage.in

We aim to:

Resolve within 15 days

Acknowledge complaints within 24 hours

12. CONTACT

For privacy-related queries, please contact:
surbhi@hinduheritage.in

DECLARATION

Last Updated: 25 March 2026

Registered Office Address:
C-127 NDMC Society, NDMC Employees CGHS Ltd,
Vikas Puri, New Delhi, West Delhi, Delhi – 110018, India